1. Introduction
Darren’s Workshop is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
2. Who We Are
Business Name: Darren’s Workshop
Website: www.darrens-workshop.co.uk
Contact Email: support@darrens-workshop.co.uk
We operate solely within the United Kingdom.
3. What Data We Collect
We may collect and process the following types of personal data:
- Name and contact details (email, address, phone number)
- Billing and shipping address
- Order details and purchase history
- Payment information (processed securely via third-party services)
- IP address, browser type, and cookies (for site analytics and performance)
- Marketing preferences, if you opt in to receive communications
4. How We Use Your Data
We use your data to:
- Fulfill orders and manage your account
- Communicate order updates and respond to queries
- Improve our website and services
- Send newsletters and marketing updates if you’ve opted in
- Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
5. Email Marketing & Newsletters
If you choose to subscribe to our newsletter or marketing emails:
- We’ll occasionally send updates on new products, offers, and workshop happenings
- You’ll only receive these communications if you’ve given explicit consent
- You can unsubscribe anytime using the link in each email or by contacting us directly
We use trusted email marketing services to manage subscriptions — your email address is stored securely and never shared.
6. Lawful Basis
We process personal data under the following lawful bases:
- Contractual necessity – to complete your purchase
- Consent – for email marketing and newsletters
- Legal obligation – for tax and accounting compliance
7. How We Store and Protect Your Data
Your data is stored securely in encrypted systems. We take measures to prevent unauthorized access, disclosure, or loss.
We retain data for as long as necessary to meet legal, tax, and business requirements.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent
To exercise these rights, contact us at support@darrens-workshop.co.uk.
9. Cookies
We use cookies to enhance site performance and user experience. You’ll be asked to accept cookies when visiting our site. For full details, see our [Cookie Policy].
10. Third-Party Services
We may use services like Stripe, PayPal, or delivery couriers. These providers have their own privacy policies, and we recommend reviewing them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.